Data We Gather

We gather and manage various types of personal information, including:

How We Utilize Your Data

Your personal information serves these key purposes:

  • Service Provision in Dumbarton:
    • We process and manage your vehicle rental bookings and agreements to ensure a smooth experience. This includes verifying your identity to meet our rental criteria. We also facilitate the collection and return of vehicles, along with processing payments, deposits, and any applicable charges.
  • Customer Communication for Service and Support:
    • Delivering booking confirmations and essential rental details. Addressing your questions and offering customer assistance. Informing you about updates to our services and policies.
  • Marketing Consent and Legitimate Interest in Dumbarton:
    • We send promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out whenever you choose.
  • Service Enhancement through Legitimate Interests:
    • Assessing website interactions to refine user experience and functionality. Conducting research to optimize our vehicle selection and services.
  • Compliance with Legal Standards in Dumbarton:
    • Adhering to local laws, regulations, and tax obligations. Safeguarding against fraud and maintaining service integrity. Addressing conflicts and upholding our terms and conditions.

Information Exchange

Sharing Your Information With:

  • Local Service Providers: We collaborate with third-party companies, including payment processors, IT support, and maintenance services, all committed to safeguarding your data through contractual agreements.

We do not share your personal information for marketing.

Data Protection

We apply suitable technical and organizational safeguards to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures consist of encryption, access controls, secure servers, and routine security evaluations. Nevertheless, no method of internet transmission or electronic storage can guarantee absolute security.

Data Retention Practices

We keep your personal information only for the time needed to achieve the purposes for which it was collected, including compliance with legal, accounting, or reporting obligations. The duration for which we retain data depends on the specific type of information and the context in which it was processed.

Your Rights in Dumbarton

Your rights under UK data protection law in Dumbarton

  • Accessing Your Information: Obtain a copy of your personal information on file.

Contact us below to exercise your rights.

Cookies and Data Tracking

Our website employs cookies and similar technologies to improve your browsing experience, assess site traffic, and tailor content to your interests. You have the ability to adjust your cookie preferences directly through your browser settings at any time.

Dumbarton Policy Updates

We will periodically revise this Privacy Policy to address changes in our practices or legal obligations. Any updates will be reflected on this page, along with a new "Last Updated" date. We invite you to check this policy regularly for the latest information.

Contact Information

For inquiries regarding our Privacy Policy or data practices, please reach out:

Dumbarton Car Hire Services
Leven Road, Dumbarton, G82, West Dunbartonshire, United Kingdom
Contact Number:: 441414320038